Safari Thatch Inc respects your privacy and we are committed to protecting it. Safari Thatch Inc believes in keeping your information confidential. We only collect information from you when you specifically and knowingly provide such information. Any information we collect is used for the purpose of providing you with a more enjoyable, personalized shopping and browsing experience.
Safari Thatch Inc does not share, sell or rent any personal information to other companies or third parties unless you authorize us to do so.
Safari Thatch Inc may share non personal, non-individual aggregate information or summary statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors. This information will never include any personally identifiable information. Safari Thatch Inc is very protective of the privacy of its customers. If at any time Safari Thatch Inc is required by law or by a legal process to release customer information, we must cooperate fully.
Your online experience is important to us! We hope you enjoy shopping with Safari Thatch Inc.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at info@safarithatch.com.
Please note: We do not ship on Saturday or Sunday and are closed most major holidays. Orders are processed in 1-2 business days from date of order and shipped out within 5 business days. In some cases, orders may take up to 7 days to ship.
Tracking information: Once your order has been processed, you will receive a tracking number. Please check your spam/junk folder for this email. You will not be able to track your order until it has been scanned into the FedEx system. Until it is scanned into the system, you will see the message “Label Created” or “not found”. You can track and manage your orders at FedEx.com by copying and pasting your tracking number into the “Track a Shipment” box to track your package(s). Safari Thatch Inc is not responsible for late shipments and does not guarantee shipping times.
In the case your order goes out common carrier, you will receive the tracking number, along with freight company information the next business day, after your order has shipped. Please check your spam/junk folder for this email.
